Nicholson’s Pubs Gift cards FAQs

My gift card has expired while Nicholson's is temporarily closed.

If you are concerned that your gift card may expire whilst our sites are temporarily closed, we can extend the expiry date for you. Here’s how...​

  • Check the balance and expiry date of your card or digital code here.  ​

  • Don't worry, if your card has expired, we can extend the date for you. Just email us your gift card or digital code number to ​

  • If you are concerned that you card will expire whilst we are in this period of temporary closure, please wait until the date has passed and then send us an email with your gift card or digital card number to Please rest assured your balance will not be lost.  ​

We can’t wait to see you soon.


Where can I buy Nicholson's gift cards?

Nicholson's gift cards are available to purchase online. You can choose to have your gift card sent to your recipient by email or text message.



Where can I spend Nicholson's gift cards?

Nicholson’s gift cards (whether plastic, email or text message) are valid at any Nicholson’s in the UK as well as any other Mitchells & Butlers venue.  You can search all available venues here.

In what amounts are your gift cards available?

You can credit one of our gift cards with any denomination of £5, up to the total value of £250.



For how long are they valid?

Our gift cards are valid for 12 months from the date of purchase.



Who can I send a gift card to?

Email gift cards (or 'e-gifts') can be sent to anyone with a valid UK email address. Text message e-gifts can be sent to any UK mobile number starting with 07.



When I order a gift card for a friend, how will I know it has been sent?

After you've made payment, you should receive an email detailing your order and confirming the delivery of your gift card.



What if the gift card is not received?

Email our team, who should be able to help you with any queries we haven't answered here. They'll aim to respond to your email within a few hours.



How do I spend a gift card received by email or text message?

Just show the email or text message (either on your smartphone or as a print-out) to your server, who will then redeem it for you.



Do I have to spend all the money on my gift card in one go?

Not at all. If there is any remaining balance on your gift card, feel free to come back and spend it before the expiry date.



Where can I find out what the remaining balance is on my gift card?

Every time you redeem an e-gift received via email or text message, you should receive an automatic message telling you what you have left to spend.



Can I order large quantities of Nicholson's gift cards?

Certainly. Simply call the gift-card team on 0121 498 7098 - the line's open from 10am to 4pm Monday to Friday.



I have an issue with my gift card, but I can't find the answer here. Who should I contact?

Email our team, who should be able to help you with any queries we haven't answered here. They'll aim to respond to your email within a few hours.